Free clinical eligibility review · No insurance required · Start your promise →
Clinically guided. Personally yours.

The promise of feeling lighter. stronger. sharper. steadier. like you.

A modern care platform for weight, hormones, and longevity — guided by U.S. licensed clinicians and built around the version of you that's been waiting to show up.

U.S. licensed clinicians HIPAA-secure 503A & 503B accredited
A woman in soft morning light, glass of water in hand, smiling toward a sunlit window
2 min
to a personalized eligibility review with a licensed clinician — no calls, no waiting rooms.
As featured in
Why MyPromise

Modern medicine, made personal.

We took everything frustrating about traditional care — the waitlists, the guesswork, the one-size-fits-all dosing — and rebuilt it around a single idea: the promise of better, kept.

Care that knows your name

A dedicated clinician, real follow-ups, and protocols tuned to your labs — never a faceless prescription mill.

Lab-grade transparency

Every batch tested for potency, sterility, pH, and endotoxins. Results live on your dashboard — not buried in a PDF.

Pricing without theater

Flat membership. No surprise refills, no hidden taxes, no insurance maze. Cancel any time — we mean it.

From form to fridge in days

Most members hear back within a business day and receive temperature-controlled shipment in under a week.

The honest case

What you've been getting vs. what you've been promised.

The old way

  • A 12-minute office visit you waited 5 weeks for.
  • A bouncing-between-providers parade.
  • Generic dosing that ignored your labs.
  • A pharmacy you couldn't pronounce, batches you couldn't trace.
  • Surprise charges that never made it onto the estimate.
  • An automated reply when you tried to ask a question.

The MyPromise way

  • A 12-minute intake reviewed by a licensed clinician within a day.
  • The same clinician — yours — for every adjustment.
  • Protocols titrated to how you respond, not a template.
  • 503A & 503B accredited pharmacies, lab certificates on your dashboard.
  • One transparent monthly price. Cancel from your phone.
  • A real person on the other end. Most replies within a business day.
The protocols

A full toolkit for the body you want to live in.

Each treatment is dispensed by an accredited 503A or 503B U.S. compounding pharmacy under a clinician's protocol — never sold direct to consumer.

Final pricing is set after clinician review. All treatments are subject to medical eligibility. See if you qualify →

How it works

From "I should look into this" to your first dose — in days.

1

Tell us about you.

A 12-minute health intake covering your goals, history, and labs — the things a clinician would actually ask in a 60-minute visit.

~12 min · Saved as you go
2

Meet your clinician.

A U.S. licensed provider reviews your intake, often within 24 hours. If a synchronous visit is needed, you'll book a time that works for you — never a phone tree.

~24 hr review window
3

Receive your protocol.

Your treatment ships discreetly in temperature-controlled packaging from an accredited compounding pharmacy. Refills auto-time to your dose.

2–5 business days · Free shipping
4

Stay supported.

Message your clinician anytime, log how you feel, and titrate when it makes sense. Your care evolves — because you do.

Always-on member messaging
A man at a sunlit kitchen table joining a video consult with his clinician
Your dashboard

Care that doesn't disappear after the prescription.

A single home for your protocol, your labs, your lab-batch certificates, and a thread to your clinician. Everything where you'd actually look for it.

  • Direct-message your clinician — no robotic intake bots
  • Lab certificates of analysis tied to every shipment
  • Daily check-ins that adjust your titration schedule
  • Pause, change dose, or skip a refill — in one tap
A wellness dashboard on a smartphone next to a steaming mug
The MyPromise standard

Four tests. Every batch. Receipts on file.

Compounding done right is invisible — it just works. To make it visible anyway, we publish the four lab assays that decide whether a batch ever leaves the pharmacy.

Potency

HPLC-confirmed concentration of the active ingredient — not "approximately."

Sterility

USP <71> testing to verify the medication is free of microbial contamination.

pH balance

Tuned to physiologic pH so injections are kinder to your tissue and your day.

Endotoxins

LAL-tested to ensure compliance with USP <85> endotoxin limits — every lot, no exceptions.

A pharmacist filling small medication vials at a stainless-steel laminar flow hood

Inside the compounding hood

Every MyPromise medication is prepared in 503A and 503B accredited pharmacies operating under USP <797> standards.

Real members. Real promises kept.

The proof is in the people.

94%
of members report a meaningful change in the first 90 days
38k+
members across all 50 states
<24h
median clinician review time on new intakes
4.9★
average rating across 6,200+ verified reviews
★★★★★
I came in skeptical and left lighter — by 41 pounds and a decade of self-doubt. My clinician actually reads my notes.
MMarisa T.
Member · 11 months
★★★★★
What sold me was the lab certificate in my dashboard. I've been on compounded meds before — this is the first time I felt informed, not sold to.
DDavid R.
Member · 7 months
★★★★★
Sermorelin and a real sleep protocol from my clinician. Three months in I'm sleeping through the night for the first time since my forties.
SSusan K.
Member · 4 months
★★★★★
I've got a busy practice and zero patience for portals. MyPromise is the rare thing that actually saves me time and works.
AAnil P.
Member · 6 months
Side by side

How we stack up.

An honest look at what's different about MyPromise — and what isn't.

MyPromise Most telehealth In-person clinic
Same clinician for every visit Yes Rarely Sometimes
Lab certificates on your dashboard Every batch On request Almost never
Median review time <24 hours 2–5 days 3–6 weeks
Cancel from your phone One tap Phone call required N/A
HSA / FSA accepted Yes Sometimes Yes
Insurance required No No Usually
Direct-message your clinician Always-on Bot triage Voicemail
A friendly female physician in a calm sage-toned office
A clinician you can actually reach

Care that follows up — because you would.

Every MyPromise member is matched with a U.S. licensed clinician who reviews labs, adjusts dosing, and answers messages. No call centers. No "your nurse will reply." Just a real person on the other end.

  • Same-clinician continuity

    You don't get bounced between providers. The person who titrates your dose is the one who reviewed your labs.

  • Async messaging, real responses

    Most replies arrive within a business day. We measure it; we publish it.

  • Optional video visits

    If your protocol benefits from a face-to-face, we make it simple. If it doesn't, we don't waste your evening.

Common questions

What people ask before they begin.

What is MyPromise, exactly?
MyPromise is a U.S. telehealth platform offering personalized, clinician-guided protocols for weight management, hormone optimization, and longevity. Treatments are dispensed by accredited 503A and 503B compounding pharmacies under a licensed clinician's order — never sold direct to consumer, and never without a medical review.
Do I need insurance to join?
No. MyPromise is a cash-pay membership designed to be radically transparent. You'll see your monthly cost before you start, and HSA / FSA cards are accepted at checkout.
Are the medications FDA-approved?
Several active ingredients on our platform — including semaglutide and tirzepatide — are FDA-approved as drugs. Compounded preparations themselves are dispensed under federal compounding statutes (sections 503A / 503B of the FD&C Act), which means each batch is prepared in licensed and inspected pharmacies and tested for potency, sterility, pH, and endotoxins. Your clinician will explain what's appropriate for your protocol.
How long does it take to get started?
Most members complete the intake in about twelve minutes. Clinician review typically happens within one business day, and approved protocols ship within two to five business days in temperature-controlled packaging.
Can I cancel?
Yes. You can pause or cancel your membership any time from your dashboard with one click — no calls, no win-back interrogations. We'd rather earn the next month than trap you in it.
How is MyPromise different from the bigger telehealth brands?
Three things: continuity (you keep the same clinician), transparency (lab certificates live on your dashboard, not a request form), and pacing (we review intakes in hours, not days). We were built by people who'd been let down by the alternatives.
Where do you ship?
We ship to all 50 U.S. states. Some treatments have state-specific availability based on local regulations; your clinician will confirm during your review.
Ready when you are

A promise is just a plan with a witness.

Take the twelve-minute eligibility review. A licensed clinician will read your intake, recommend a protocol — or tell you honestly that we're not the right fit. Either way, you'll know within a day.